Rooms You Love's Commitment to Privacy
Rooms You Love is committed to protecting the privacy of those using our site and the confidentiality of the personal information with which our customers provide us.
Data Protection Act 1998
We are registered under the Data Protection Act 1998 and comply with the Act in all our dealings with your personal data. Your personal information is safe with us.
Information We Collect From You And Why We Do it
When you shop with Rooms You Love Limited, there are different ways we gather information about you:
When you register with us, we ask for information such as your name, e-mail address, delivery address, contact details and, if you place an order, your credit card details. We keep a record of this information. All this is necessary for us to recognise you as a registered customer and to fulfil the orders you place with us.
We keep a record of your purchases with us, this means we can send you the most relevant offers. It also means we can deal with any problems you may experience with your order a lot faster.
We keep a record of any e-mail correspondence you send us. This helps us keep track any problems or concerns you've had with our products or services.
Cookies
Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.
Cookies make the interaction between users and web sites faster and easier.
Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. The Rooms You Love website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly. The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive was implemented into UK law by the Privacy and Electronic Communications (EC Directive) Regulations 2003 which came into force on 11th December 2003. The Directive makes it compulsory for web sites to inform users if cookies are being used, and to provide some information on how cookies are used. You can find more information on this subject at www.aboutcookies.org. Lastly, the Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at www.aboutcookies.org. However, you should be aware that the Rooms You Love website (as with most other shopping web sites) will not work without cookies.
How We Use Your Personal Data
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:
- Dealing with orders and accounts for the supply of our goods and services.
- Planning and managing Rooms You Love Ltd's business activities, including analysing customers' shopping habits and preferences.
- Research.
- Providing you with information about the products and services we offer.
- Letting you know about offers from other companies, but only with your permission.
How We DO NOT Use Your Personal Data
- We will not pass on your email address to any third party for marketing purposes.
- We will however send you details of offers from other companies that we think may interest you, but only if you agree. If you would like to receive such offers please email info@roomsyoulove.com
- We never pass on credit card details to any third parties.
Data over the Internet
The internet is a global network - therefore there are cases where your data travels internationally, which may include places outside the European Union, where the use of personal data is not protected by legislation. We want you to know that if you visit or shop with Rooms You Love, you're agreeing and authorising us to process data in this way.
Further information
If you have questions about your personal data or our privacy policy, please contact us at info@roomsyoulove.com to see all the information we have about you, and to correct any inaccuracies, please write to:
Customer Services
Rooms You Love Limited
Unit 15 Port Glasgow Industrial Estate
Dubbs Road
Port Glasgow
PA14 5UG
Information on the Data Protection Act 1998 is also available on the Information Commissioner's website at www.informationcommissioner.gov.uk
Use of this site is subject to our standard Terms and Conditions.
The Last Word
- If you do not wish to receive offers from companies whose products we think may interest you by post, please email info@roomyoulove.com
- If you would like us to send you offers from other companies that we think may interest you by email please email info@roomsyoulove.com
- If you do not wish to receive any further email messages from us (and we understand if you don't, but remember that if you unsubscribe we will not be able to send you Sale details before anyone else) please email info@roomsyoulove.com
- If you do not wish to be contacted by Rooms You Love at all please email info@roomsyoulove.com
