Legal - Terms and Conditions

Rooms You Love Limited

Rooms You Love Limited, 36-39 Chester Street, Wrexham, LL13 8AH

Company No. 6160853. VAT No. 911404273.

Please read these conditions carefully before using the roomsyoulove.com website. By using our site, you signify your agreement to be bound by these conditions.

Conditions Relating to Your Use of roomsyoulove.com

1. Access to roomsyoulove.com

We will do everything possible to ensure that availability of the web site is uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Access to our site may occasionally be suspended or restricted to allow for maintenance or the introduction of new features. We will attempt to limit the frequency and duration of any such suspension or restriction.

2. Licence for Web site access

Rooms You Love Ltd grants you a limited licence to access and make personal use of this site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of roomyoulove.com. This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of roomsyoulove.com and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Rooms You Love Ltd's names or trademarks without the express written consent of Rooms You Love Ltd. Any unauthorised use terminates the permission or license granted by Rooms You Love Ltd. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Home page of roomsyoulove.com as long as the link does not portray Rooms You Love Ltd, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

You may not use any Rooms You Love Ltd logo or other proprietary graphic or trademark as part of the link without our express written consent.

3. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Rooms You Love Ltd, are responsible for all electronic communications and content sent from your computer to us and you must use the Web site for lawful purposes only.

You must not use the Web site for any of the following:

for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
to cause annoyance, inconvenience or needless anxiety.

4. Reviews, comments, communications and other content

Users of this Web site may send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Rooms You Love Ltd reserves the right (but not the obligation) to remove or edit any content.

5. Copyright and database rights

All content included on the Web site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Rooms You Love Ltd, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws.
The compilation of all content on this Web site is the exclusive property of Rooms You Love Ltd and its affiliates and is protected by United Kingdom and international copyright and database right laws.

All software used on this Web site is the property of Rooms You Love Ltd, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws. You may not systematically extract and/or re-utilise parts of the contents of the Web site without Rooms You Love Ltd's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this Web site, without Rooms You Love's express written consent.

You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this Web site without Rooms You Love Ltd's express written consent.

6. Contract Formation

Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products by Rooms You Love Ltd to you.

When you place an order to purchase a product from Rooms You Love Limited, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send e-mail confirmation to you that we have dispatched that product to you. That acceptance will be complete at the time we send the confirmation of shipment to you. Any products on the same order, which we have not confirmed as being shipped, do not form part of that contract.

By placing an order with Rooms You Love Limited, you are automatically agreeing to accept these terms and conditions. These terms and conditions over-rule any terms and conditions on your purchase order or delivery notes.

7. Pricing and availability

All communications made by Rooms Your Love Ltd thus far are invitations to treat only. You agree not to change these standard terms and conditions.

Prices and availability of goods are subject to change. We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you immediately should products be unavailable or delayed. The Rooms You Love Order Confirmation email you receive does not oblige us to supply you with the products you have ordered at the prices given.

8. Cancellations

A customer has the right to cancel the contract at any time up to 7 working days starting the day after delivery.

If you wish to excerise this right please email: info@roomyoulove.com

If your order has already been despatched please follow our returns information.
Please note your right to return products does not apply on personalised items, those made to your specifications. These may only be returned if they are faulty except for personalised items see below.

9. Customs

When ordering goods from Rooms You Love Ltd for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination.

Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Additionally, please note that when ordering from Rooms You Love Ltd, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

10. Children

roomsyoulove.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use roomsyoulove.com only with the involvement of a parent or guardian.

11. Electronic communications

When you visit roomsyoulove.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the Web site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

12. Losses

Rooms You Love Ltd will be responsible for any losses you suffer as a result of us breaching these Terms and Conditions if the losses were reasonably foreseeable to both you and us when you commenced using the Web site, or a contract for the sale of goods by us to you was formed.

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the Web site or when a contract for the sale of goods by us to you was formed.

Rooms You Love Ltd does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.

13. Alteration of Service or Amendments to the Terms and Conditions

We reserve the right to make changes to our Web site, policies, and these Terms and Conditions at any time. You will be subject to the policies and Terms and Conditions in force at the time that you use the Web site or that you order goods from us, unless any change to those policies or these Terms and Conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). You agree not to change these Terms and Conditions from the form presented by Rooms You Love Ltd.

If any of these Terms and Conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining term or condition.

14. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

15. Waiver

If you breach these Terms and Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

16. Privacy

Please review our Privacy Statement, which also governs your visit to roomsyoulove.com to understand our practices.

17. Governing law and jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.